SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of POBSE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived well packed very early still testing.
My first multiplier coil. I liked it. Wound 100 m braided. I tried, light lures do not fly, with heavy interesting. Deliberately confused the beard. It was easy.
Top recommend.
Went with her to go fishing, tormented, spat and changed for a simple inertial. Not used To such, constantly beards and swings near. Anyway, I put it away. If you are used to a noninertia-do not think to try this
For its price, a cool thing
Top too
Very Top arrived very fast
Fast shipping. Great quality.
While everything is working..., although after the nonstick coil it is difficult to get used to casting the bait...
The truth comes fast, in 20 days, be very good and good quality I recommend the store for attention, the reels are very nice, thanks.
Good, to get piauçu
Very good product, I recommend!
Excellent, I advise, the quality is excellent
Super fast in Rostov, quality at the level
Looks nice and good quality.
Arrived in 10 days and all right
everything perfect. recommended store.
It seems like a good coil, the winding is excellent, though with the bins has not figured out while, it's the first such coil.
ふつう
Works fine, all is well, delivery is fast
Very Good Supplier fast shipment and item as described
Great product, great store!?
The delivery was very fast, and the product is exactly as in the picture. I really recommend it! :)
Delivery fast. i will try to unwrite
Very good, PESCO piapara, Piau with it
Arrived fast product looks very good but still will test
A+++ very good
Package well received, but the packaging is just made of bubble paper no carton box. No instructions for use for the reel. Now to see the implementation of the reel and its operation.
Well can be used. Product is Christian seems the four key
Excellent shop. Qualitative goods. Excellent packing. Fast delivery.
Very beautiful, fine workmanship, first product, if God want will make good fishing
The coil came with another handle ordered with the left hand, and came with the right hand
Good product and happy to use.
thank you
Well recovered but in relay point, you have to think to look at his emails
Good
Very good
Produto de qualidade, conforme esperava
The order arrived in a short space of time, 20 days. It is perfectly packed. With goods it is happy. The store sympathetic, constantly in touch, is attentive to the clients. I recommend the seller. I hope for further cooperation.
Looks good!
It came quickly complete with other orders, in real life it looks even more than in pictures +. Quality is also like excellent, there are no Lufts. This is my first mult, so I can not appreciate it for sure. But I liked it. + The store, I advise
I ordered at a price more expensive than now. All luftitis everywhere. It is possible that you need to disassemble and wave. I ordered 2 coils on the left side, came as it should. Magnetic brake, I think that it works, because when you scroll the polish on the coil at a minimum I have to count to 3. I recommend the product from the first impression, and there the operation will show. Although users already one year write that everything is okay.
OK.
Like norms
Perfect. Thank you!
Product arrived intact and well packed, apparently great quality. Now just go fishing for test!!
Like the way I wanted.
Very fast delivery, Thank you store. Everything meets the description.
Very good already ultilizei
Well done!! Coil Dream! Excellent quality! Come quickly! I advise everyone!!!
chegou certinho, muito rápido.
Ok ok the reels arrived in good condition and all, the price is comparable with the quality of the product maybe I would choose a better one
Received in good order
The coil is made of frankly cheap plastic, but it also meets metal, does not cause special reliability.
Carretilha TOP! Ótimo produto! Chegou em 20 dias, vendedor enviou rápido. Veio embalada em um plástico de ar, sem problemas. Tudo perfeito!
Top, gostei.
Bien
Good luck. Pratsiu at 100%
He got it, but he didn't try it. Later I will add a review
Hello thank you very much for the goods and for the service very quickly came
The coil came quickly. Description matches. Packed well.