SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of POBSE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Like a good coil the truth came without a box just in a bag a little minus the store
There is no complaint about the operation of the coil. Everything works. Packing claim. Item must be sent in box. In the bag there is a high probability of damage to the goods like mine, but there may be a different outcome.
The goods are good, acuratny on viglade, ID smoothly. Packed all in a box. To all the reception.
Excellent product is all metal and apparently resistant. The packaging is very safe, it came to me in good condition. The delivery didn't take long, it came to me a month before the estimated date.
I was impressed by the "mill". Not anymore by its presence, but by its value for money.. Excellent. For my "varas" UL and L "will" succeed. Fast shipping. Too much. I have other orders "on the air" and this one was doing nothing I asked for for its price and out of curiosity. And here I have it. Magnificent. I don't know any other comments, but I totally recommend it. Good communication.
There is no fire, no backlash. Bearings are present, quality assembly. Delivery of 12 days to the Chelyabinsk region
Quickly, the packing is excellent, I order not the first time (for friends) I already use decent time, the quality of dovolin
All as in the description, I will try
The coil arrived, brought the courier home, I came very quickly. The store is a little recommend, and I recommend a good one, too, I took it on a fishing rod. Thank you seller.
I bought it called double coil but the single coil came.
Mount oblomano
Kotushka is good, yakysna, vipravala ochikuvannia! Recommend!
Instead of 400 series came 5000. That's OK. I hope the store will be more attentive in the future. The quality is excellent, there is no Lufta, the move is smooth.
The parcel is well packed. The coils are well made for the price. Take it, you won't regret it. I recommend the store.
The coil is super, it goes soft, quiet, without Lufts. The body is metal. the purchase is happy with 100% The parcel was packed in a blown bag, came just before the promised time
Packed in bubble film, without box! A little bent ring, everything functions, as the cord is wound until I can not say! In principle, worthy!
Everything is fine, Lufta no, perfect. I will order more. In the case I did not try, as I will try to complement
A little luftyl oak timber cutter, pulled a screwdriver. In general, I like it, let's see how it will show itself in the case)
Very good looking, and all metallic. There's no proof, but at least apparently perfect.
Thank you! Heavy coil, looks great, in the case we will check later!! I came safe and sound!
I order not 1 time, everything is as always super
Super coil! Fast shipping! Recommend!
All in good condition I recommend all the store and I will try it on fishing.
For a broken ultralight will go)
Very good quick spinning reel, well Pack, recommended store
At first glance, the coil of their money is worth. I ordered for 946r. With a replacement metal bobbin. The native spool is metal too. sent quickly. Coil weight 400gr .. delivered on time. Seller recommend.
Good coil, immediately put on spinning.
Everything is clear, super recommend
To Minsk in 45 days. A little bit of luftitis. For such a price is super. Seller recommend
Viskas puikiai. Prekė pranoko lūkesčius. 10 balų. Vyrui Labai patiko :)
We take the second already, the quality is good. Seller recommend
Compliant product, beautiful design, remains to be tested
Arrived quickly one day ahead of schedule, perfect product and packing very safe. Looks identical to the 3000 except the coil that is wider and roomy. Excellent quality/price ratio. These reels are worth at least double the cost and the extra spool, although plastic, does its work and is virtually a gift. Thank and commend all friends these models and this store.
Excellent goods, reached quickly.
Went for a long time, more than 2 months, there is no goods
Everything ok
All the norms as in the picture and in the description
Lightning delivery. looks not bad, on the water did not try
Smaller than I expected.
good ! thank you !same as pictures
Nice, thanks! will order again
Came to Orenburg for 2 weeks all I liked to try in the case!
Thanks. very,very good.
Excellent transaction!
thank you
Took 2000, in kind of norms. Convenient handle folding system
Look good thks
Super fast shipping. Recommend. Excellent quality. Recommend
Excellent price quality only need to be proven
The package arrived in safe packaging. Delivery has been updated so the package arrived earlyier. Fits the description.. Very satisfied. I recommend. Thank you store
Good seler,Thanks
ok
Perfect a good reel for price and quality.
Very steep, delivery quickly, fire. The store highly recommend. My husband is delighted.
This is the second from this store, no problem.
Delivered within 15 days and works great.
It's super. Bobbin as a gift.
Like a normal coil, time will show how alive.
I liked the goods. But I haven't tried fishing yet.
I did not communicate with the store. The coils are packed well reached both whole. I haven't tried them yet. Rotation smooth.
Great as always.
Coil class, took 3000 for spinning most
Everything is lubricated. No damage. Shipping fast. Recommend!
Fast delivery, two weeks to Irkutsk, in the case did not try, I will add later. Second bobbin plastic
Good coil
Wonderful product, well packed, fast delivery, the only thing that he and larger than picture shows when you will make the request.
Хорошая катушка !!! Рекомендую !!!
The goods are satisfied))
товар получен пришел меньше чем за месяц,упакован хорошо,продавцом доволен,рекомендую.
Super goods, fast delivery. I recommend. Thank you
товаром доволен упаковка супер продавца рекомендую спасибо удачи!
Thank you store. Got intact. Everything works.
In my opinion, it's not even a bad coil, metal completely, the fishing line is spinning exactly on the photo can be seen on the Rod of the village as native. There is nothing hanging around, there is no Lufta, there is no reverse idle. Tomorrow morning I will go fishing, I will test, tomorrow I will add a review about the test of the coil. For such money, I would say very good! Thank you store!!!
Delivered on time. The goods are satisfied.
Looks good, delivered quickly, a little scratched handle.
verygood
Everything was okay.
Delivery is quite fast. Coils are good. Thank you
Excellent, will order more
Super goods for this price.
The parcel came quickly, in excellent condition, packed well, the husband is happy.
Nuuuu. Let's just say I didn't expect it. Very worthy!!! For this money and in this capacity. It's just a respect. Well, straight sooo good coils. Stroke, assembly, folding handle pleased. Super!!!!!
Everything is super! Fast delivery, description corresponds, worthy coil. In the case I still did not try, but I think everything will be fine. The track is not tracked, but with such delivery speed, tracking was not necessary. Packed Super, in polythylene with Air cameras. I recommend the store, I will order more from him.
It came quickly. About two weeks to the Murmansk region. Packed perfectly! Thank you. How it will show itself in the summer, if it will ..))
Plastic Not metal delivery very fast within 6 days of the store I recommend I will still order
Good coil