SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of POBSE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (60)
4.9 out of 5
The product as described quality good recommend store Thank you for the fast delivery.
Arrives rapidisimo and in perfect condition. Aora only need to prove it aver like vaaa
Small, light. Excellent and on the feeder and on the float! Thank u!
Good reel, solid, 13 bearings, nice handle on the crank. Received very quickly: 9 days. I am very satisfied.
Looks ok. Let's see in the case how much enough!? Recommend! The store quickly sent everything super
It is a very good product or for your enchanted price
Order was late for a couple of days. In appearance, everything is strong and reliable. The presence of bearings did not check, little interested. The main thing is to work.
Everything is super!!! The coil is excellent and delivery fire!
Product with very correct functionality for your price.
Garna coil, on harmages!!!
There is no marriage, as if his good is happy. 14 days delivery.
The goods are excellent, but I was asked for a sum of money from the delegate when he handed me the goods, knowing that I paid the full amount of delivery
The order came quickly. Packed perfectly. Thanks to the store, I recommend!
It came very fast. !' And the quality looks good
The coil is kind, the bearing under the bobbin is exactly, it feels, it's the only one. I can make mistakes to the case did not disassemble. For their money, a normal option.
I think it's very good quality. Now you have to try it. By the way, it's huge that I buy.
I came a week earlier. The move was a little tight, took on other reviews. Fishing line 0.3 winding norms like a spool metal rings in the inner did not climb the bottom or on the feeder 50-60gr will go
I recommend!!! Top Product and excellent quality!!
Is OK
I'll check it out today. And so, the coil is good.
Brought quickly, on a day before the declared time. The coil is normal, inexpensive. Quality will be found out and the process of operation. I wonder: where there were able to fit 13 + 1 bearing.
I already take the 4th time. The first one broke off the season. The rest to replace the old ones.
For your money, a very good coil. There are Lufts. Friction when slipping rings, I really liked it.
I do not blame the store. I immediately decided to return the money. .. Honest ..... will return unwritten...
Product well-received.
Delivery fast, the coil is heavy, perfectly twists. I recommend the store.
Made screaming, works jerks. I'll try to take it, where it hurts when rotating.
I liked everything! In work until I experienced
Delivery from Russia for 5 days later promised term
It's broken. Very sorry. In trash
I order already 3 coil everything is fine to the store Thank you very much
Everything came quickly qualitatively packed store recommend everything is fine
Good size reel for most fish.
There are Kokki, but not critical
It came in 10 days thanks for the gift
Goods received. All is well. I recommend the store. Thank you.
I order not the first time, the goods came quickly. Seller recommend.
All looks OK. I am very zadowolny. Recommend reel and salesman.
Fast shipping. Good quality. Thanks!
Coil good came quickly.
12 days to the Saratov region
Very good quality. No Lufts. Spool metal. Delivery of 9 days to the north of the Sverdlovsk region. Cord put.
Everything is super, it came two weeks before Khabarovsk. Ordered two coils. Both came plus two gifts (CORD).
Towar doskonały. Sklep i obsługa świetne. Polecam
The coil is good. I order not the first time, but this time I had to wait very long. More than 3 months. first time canceled delivery. After contacting the store, was sent again. Thank you, finally came.
The coil is super, there is no backlash, smoothly the order came less than a month before Irkutsk, the cord as a gift is also present. Respect to the producer. packed well.
Item ok, i did not test yet
Kokybė Super, visas korpusas metalinis, bugnelis metalinis. Manau dugnine ar feederius bus Kaip typewriter. Ačiū už dovanėlę PE pintuką. Rekomenduoju.
Delivery is fast, the coil is not bad, though the fishing line is clinging. Seller recommend
All good, fast delivery, running clean and easy müss man at the water still testing
Thank you very much for the gift and fast delivery.
The coil is outstanding. It's all right.
On February 5, I paid for the coil, I saw it only on May 6. Three months is still a long time. The store seemed to be worried about my infinite expectation, periodically written something there, calmed down. Put as compensation the delay in sending the weave 100 m. The coil itself is normal. That's what I was counting on.
Sunt foarte mulțumit
I'm very satisfied
Coil class
Packaging was damaged, well, the goods came
The parcel arrived quickly, but the box was quite crumpled. The coil itself did not suffer). The Wicker was also attached). Thank you friends from China)! In general, the goods are good, but they must be lubricated.
Coil Super. i like it. store Thank you.
Quickly came, everything is fine as stated by the store, I recommend