SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of POBSE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent coil for your money
It came quickly. Price and quality are according to
Delivery is very, fast all as in the description, thanks)))
Excellent packaging, everything came in time intact. Thank you
I'm very satisfied Very Satisfied Very Fast
The coil came all well, immediately tested on fishing
très bon produits envoie rapide et vendeur sérieux
Delivery is very fast and courier home, looks quality.
Very accurate touch test it
Perfect all-metal very well built top +
The goods received in a week. It's okay. I have to check.
Доставка до Екатеринбурга заняла неделю. В деле не пробывал. С виду очень даже неплохая
Good product, the price for what it serves is excellent
He llegado en buenas condiciones, ahora a probarlo
Just need test but looks good quality
The value for money seems very good.
In the case did not believe, but externally everything is very worthy, came very quickly
Inquired of chenille fishing in is available as shows
Все быстро было сперва думал что посылка не прошла границу. Так как показала что заказ отменён но все хорошо получил и рад
Time will show. It's still cold.
top store !! I recommand !!!
Delivery fast about a week, courier to the entrance. The goods are satisfied. Thank you.
Days only arrived in the business like threshold Drax power only certain even when the non-Chan day seemed
The store definitely recommend, we will test the coil after the ban
For a beginner will go
<2en> I 'd be happier if I had a little gift with my hand quickly but I can't wait to try
Price contrast write no gimmicks
Beautiful I hope success
спасибо продавцу, товар пришёл быстро около 3 недель, качественно упакован, после получения сразу же проверил, претензий и замечаний нет, всё работает исправно, окончательный вывод сделаю летом, на вид очень даже хорошее качество, рекомендую
Product arrived ahead of time. Product quality very good now wait for fish.
The store is good. The first coil came with marriage. I unsigned the seller. He immediately responded and sent out a new one without requiring a return first. Got it all. Thank you. Seller recommend
produit conforme a la description
Prekė atėjo greičuau nei numatyta