SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of POBSE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
NGK 2000s. She has nothing to do with tsurinoya, there is nothing in the description about her either. The Reel arrived in a crumpled box, but alive. From the Pros: beautiful. Cons: large play-backs in the GP, in the handle, in the button; winding on the C (8lb Sinite cord), dips on both sides, plus "waist". If you compare with tsurinoya FS, then it is better to add 15 $ and take FS, definitely.
Everything is great. The quality is satisfied. The packages are a little crumpled
Received the coil 2000 quickly, within a month. Coil in good condition without damage. As described. Thanks store, sent quickly. Track was tracked. I haven't tried it yet, I'll unsubscribe later.
The packaging was taken. Interesting coil. The spulet is not quite small, which is quite satisfactory.
Coil good on the timber storage bearings stand
I haven't tried such a coil in business. The quality is nice in the hand
The price is the same, the move is still normal, no play.
2000 size is a long-term large coil and not light 250g.
Excellent Katya does not growl, delivery almost a month to Karelia, I recommend the store!!!))))
Thank you very much for the goods, everything is very high quality.
The quality is excellent. No backlash and so on. came perfectly packed. The cover is generally of great quality. Happy as an elephant.
Ordered two coils 4000. The packaging was crumpled, it felt like they played football, I thought kapets katuham, but no, with coils everything is fine, everything works, lufteh,, the only bad thing that did not put adjustment washers and did not put into a velvet bag, as it was before. I do not know what this is about, perhaps the store was different. in Odintsovo the parcel went as stated. I recommend the producer.
Superb reel. Still one of the best value reel on Ali for this money! Quick delivery. Top store!
No complaints. I take the coils of this company not the first time. Always quality at the level.
Fully corresponds to the description. Good reelI really like to recommend.
It came quickly. But instead of three fs800, the store sent one fs800 and two fs1000 is not clear what motivated.
The order is processed and shipped quickly. Packed mediocre: no protection during transportation except Native Packaging box made of low quality cardboard. Delivery to St. Petersburg 14 days. The coil reached safety, despite the jams of the box. The physical size of the ngk-1000s is larger than the Daiwa 1000 lt, closer to Shimano 2000 and at the smallest of melce than the Dah 2000. Pignon on one bearing, the Lu Assembly did not disassemble, but most likely the "thousands" sleeve. Tested on water with a flux varivas Ajing master 0.09mm (1.7lb, #0.4). For an hour of fishing with cargoes from 0.8 to 2.0 GR, no loops were reset. At home I examined part of the working section-I did not find any twisting slabs. The Lufts are typical for the kulisk scheme. Standard (Daiwa 18 Ninja Lt 1000 is exactly the same). In the picture in comparison with carbon x 2 1000
The coil is good, without backlash, delivered on time, the purchase is satisfied. This is my first coil so compare until nothing, the stroke is smooth does not make noise
All OK thanks
Hi there, the delivery took a little less than a month, the box came crumpled in moderation,. On the rotor of the wood cutter Dent., because of this I think Luft in this site is good, the photo shows, of course, not pleasant, and so the coil was was was
The coil really liked. The move is not Velvet, but still soft and pleasant. I did not expect this quality. The coil is really great!
At first glance, everything is clearThere is nothing to complain about for this money! In work did not test. After fishing I will add a review. Happy with the purchase. Shipping fast.
Delivered quite quickly, packed perfectly
Excellent coil, it is felt collected soundly, it is pleasant to hold in hands.
Packing is crumpled, in appearance, the coil is whole. Came order quickly
Good qulity
Everything is fine, the total Luft on the handle is minimal, the move is smooth, my copy needed adjustment of the knife. it came in 10 days
The coil is generally good. No backlash. Smooth. Winding straight out of the box without experiments with washers (cord 0.07) is quite good. Hinges do not reset. I fish on the first fishing, Pike 2.600 per microjig. The only thing that ruined the overall impression is dents, scratches or chips on a small bobbin on the burtica. I was very afraid that I would tear the cord. I sanded the whole circle with a zero, like for now norms. But I still ordered a new spool about the stock. I asked the store to check everything for marriage before sending, he said OK and this is such a jamb. Very unpleasant and annoying. Therefore, I reduce the evaluation...
Everything is super. Easy, the winding is excellent.
Everything is fine
Great coil. Assembled well, nothing luftitis, the move is smooth. Winding the OK right out of the box. In the kit there were 2 adjustment washers, but did not need. Took on ultralight. A couple of fishing rolled back, everything is super, the loops do not throw. For your money, fire. I took and before the coil of this company, other models, I use a couple of years already all year round at least 2 fishing a week and there are no problems with them. Very pleased. I recommend, especially if there is no desire to spend a lot of money on branded coils, but I want decent quality for reasonable money.
The coil is on hurray, the winding is excellent, on ultrik wound 0,12 Monk under mormysheng. The product and the product are 5 stars. Great stuff. Recommend ..
Reel fire, caught on the first fishing, the course is excellent, the Lufts are minimal
I take the second time, the coil is excellent for my money, Packaging is really weak
Good coil, the stroke is smooth, rolls smoothly, the friction is easy to adjust
Super! the coil is cool! thank you!!!
Катушка хорошая, выше моих ожиданий.
Delivery is fast, the quality is all super! I advise this producer!
Thank you store! The coil is excellent, the stroke is smooth. Packed well. I am very pleased!
Coil, fire, thank you.
I got a coil, I liked it very much, let's see how in the case!
For your money, the coil is excellent. A small Looft in the button and the main pair. In the rest everything is super. I thought the handle was whole, but it turns out to be folding.
Norms, on a solid 4! The winding should be refined, a small Luft in the button and bobbin, but for such a price it is better not to find, for the street the most it is,, The
The order went about 20 days to hakassia. The order is satisfied. Let's see how she shows herself in the case, how the ban will end, I will test on mormyshing. All of them.
Excellent !
Very nice reel, super finish, quality, well packaged. In a Box, a cover and protected with polystyrene. More than to test
Coil class!!! I came to the Dnieper in two weeks! Thank you to the store, definitely recommend!)
OK
Delivery to Mo about 12 days. Winding judge yourself
In the outfit is not the first coil from tsurinoya and honestly I really like them, some already use 2 years and everything works fine, this one has not been checked yet.
There are no Lufts, with laying a thin cord full order. The goods are very satisfied, I recommend the store.
Coil fire! With an instant brake, there is a minimum rollback. In the rest, the Lufts are minimal. Move smooth. Your money is worth...
All Suther is very fast
Delivery to the Sverdlovsk region 3 weeks. The quality is good.
Nice spinning real. Light and comfortable. It spins well.
It came quickly to Surgut, the goods are satisfied, thanks to the store.
Ordered 15.04.21, came to Mo 3.05.21.9 days customs marinated. To the store and post of Russia there are no questions, but customs is a scribe. In appearance Katya like norms, took for mormyshing. I'll try it tomorrow.
I liked it.
Everything came safe and fast!
I'm kind, but IMA Leka is white, I can see in the picture. Delivery to Beche a lot of breads for 20 days. By the way, by the way, e da se take Ryobi ecusima on the bet tuk.
товар соответствует описанию ,доставка до Беларуси заняла около месяца спасибо продавцу ,что указал меньшую стоимость
Visually, the quality is normal, I did not actually visit. The store does not lie gifts, but it would be nice.
The coil is excellent, the braid wound on dry so it was not quite good, the course of smooth Lufty is microscopic, I strongly recommend to buy on ultralight
It seems normal but there is one but-there is no reverse to the coil. Toli I didn't read the description of the goods, Toli HS.
The coil is bright, no backlash found, all the super move is perfect. People, if anyone catches mikruha this is the most it takes, and you will not regret it
800번 무게 175g이라되어있는데 185g입니다.
Очень быстрая доставка. Продавца рекомендую.
It's okay.
It came quickly. Externally done qualitatively. I order already the third coil of this manufacturer.
The coil didn't come. On tracking-flew from China and disappeared. I suspect our customs officers have been successfully published. After the period of protection of the Order opened a dispute, and the store accepted it without problems. The money was returned in 3 days. For honesty to the seller I will put 5 stars, the coil will be re-ordered
Excellent coil, but in 800 the size of the bobbin is very non-capacious, packed 50 meters of fishing line 20 lb
The coil is just super for your money! The stroke is smooth, the handle rotates under its weight. The Lufts are minimal. In the kit there are two adjustment washers. The box was torn, for a gift would not fit. Good thing I bought it for myself!☺Seller and I recommend it!