SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of POBSE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived whole! even the box was not crumpled) Collected carefully, no backlashes. Recommend
The reel is great, I haven't found any play, it looks quality, I haven't tried it yet
The coil is super, the quality is good, it came ahead of time, fast. I advise the store.
Good quality coil store Thank you very much delivery fast
Shipping 2 weeks Cost 1500 rubles to 11.11 for this money quite a decent coil. I'll definitely order another one.
Excellent coil, did not notice the play. The quality of workmanship for that kind of money pleases. Lubricant is present in sufficient quantities. 19 days delivery by Russia Post.
To Peter in 28 days. The coil is made with high quality, nice to hold in your hands. The backlash is minimal. Lubricated soundly. There are not enough two bearings in the button, there are bushings. And so, in general, everything corresponds to the description. I recommend the product and store. Good luck to everyone!
Everything is great! the product is fully as described. good coil!
Coil, apparently, fire. Made with high quality, there are no backlashes, the move is easy, I did not disassemble, but apparently-the lubricant is stuffed where it should be and how it should be. Was packed from the heart, nothing was crumpled or broken, despite all the efforts of the post office (the package was delayed for more than a month). How the season opens-if I do not forget, then I will add the review!
3 Yeme reel of this brand, everything is perfect. Fluidity, appearance, weight everything is perfect. Fast delivery. This brand is really very reliable, solidity and durability.
The cat is super. Same friend Sobi I lock up. I'm happy.
Very good reel. I'll buy another one.. Only 20 days to arrive in Colombia
Coil fire, there are no backlash, in the hands to hold Nice, made soundly for little money! Definitely recommend to buy! The store did well, sent everything quickly! I recommend the seller, I had to communicate, responsive!
Took tsurinok for 1.5 tr on Black Friday. The move is soft, there are no Lufts, only a small one in the bobbin like everyone else, it's nice to work. The handle under its weight spire rotates. The size 3000 model corresponds to 2000 dive.
We will check next year and so the view is not bad, took for heavy jig 50-120.
Coil fire! Thank you very much to the store, I wish prosperity to business!
Everything is fine! Very fast shipment and delivery, was pleasantly surprised. Seller recommend!!!
Fast delivery by courier to the apartment. Price/quality. There are two other This manufacturer. It's not the first year to work properly.
Well, straight liked, the move is very light VelvetFor feeder volzhanki
Goods received! Thank you very much! Coils are great! It came very quickly! Recommend! 5 +++++
The coil liked visually, the assembly is good. Luftov and jambs are not present. The only thing like that clip of trust does not inspire, but I can be mistaken. I did not check the winding yet.
Excellent. Delivery of 17 days to Perm. The item corresponds to the ordered and serviceable.
I take not for the first time, the goods are quality by 100 percent.
The price is for 5. to the touch the side of the bobbin is rough-the range of the backlash will suffer. The fishing line is laid on 4. in the hands of holding nice, there is a feeling of expensive things.
The product corresponds to the description. Quality satisfied. I haven't checked yet. Delivered quickly. To Krasnoyarsk delivered in 15 days. Recommend.
The coil is excellent in quality of performance. I will wind the cord, go fishing, try and add a tip. Packing is excellent.
NA 3000 very correct for the price, excellent communication. Count a fifteen days to receive it at home in France
Great coil. Well assembled, almost without backlash. It's easy. Pleased with the instant reverse stop. Delivery about three weeks. Packaging-a dense cardboard box (it was fairly crumpled, but the coil did not suffer). I am pleased.
The coil received quickly, the stroke is smooth, the Lufts are minimal, put on the feeder. I order the fourth, with previous problems was not
Всё отлично
Great coil
Exactly! excellent Katya!!!
A decent salesman. Packed the goods reliably. Delivery is made without violation of the term. Goods quality, corresponds to the order. The store is not greedy, sent a present. In general, it deserves respect and respect! I recommend definitely.
How tired is the cordial authorization of AliExpress. I wrote a review... Packing slag
The goods did not come. The parcel was lost in the country of departure in the warehouse. Returned money after the expiry of the protection period, +-80 days from the date of order. There are no complaints to the store, he answered questions promptly.
Just good I'll ask again
Everything is whole, another gift was silicone bait
Thank you, everything is very good! I recommend the store, the coil is excellent!
No complaints. Thank you.
I take the second coil in this store, I'm happy with the coil as an elephant, the quality is at altitude, I compared it to riebi Zauber 3000, not worse,
The coil is fine. prolovtsu is not much thanks for the gift.
Clear coil!!!
The order came 2 weeks before Syktyvkar, the coils are good, the move is smooth, it works quietly, thank you to the store. Then we'll check on the water, then I'll add
City of Novosibirsk. Ordered in the evening on May 3. The order was combined with three others and, instead of the said 30th May, the Courier began to call 20th in the morning, which pleasantly surprised. After reading the reviews, immediately ordered and changed the bushings to bearings in the button. Ordered too from tsurinoya. Spent an additional 350R per pair. You can find cheaper, did not save. I have not yet disassembled for lubricant. From what I noticed,-the move is smooth, the winding is not bad, the minimum Lufts are present. Spinning without a machine, manually. Like a working coil quite even. Let's see. The cord is wound by Josby 0,18x9 re. In the photo 150 meters (~ 205 about X 0,74 m) of the cord with two turns of backing in the form of an electrical tape. I wanted to know the possibility of ordering an additional bobbin, the store for dialogue goes, explained how to order. Cost 8 $ spool + 5 $ shipment.
The cord has not yet turned. The store put a pack of silicone. Thank you.
We're going to be leaking.
The coil is good, only delivery long, packed with other orders in one parcel. And so everything is OK.
Sold good sent immediately came quickly in two weeks dipidi. To the store Thank you for the gift
Very good quality.
Super
Excellent product I will keep buying
Quality Super
Excellent Product
Really good quality I am satisfied
Good coil good store quickly arrived the parcel
Very good reel
Shipping fast. At first glance, the coil is made soundly, the loops do not throw, wound a 0.14 cord under the burtik of the bobbin. Adjustment washers in the kit, did not put, with them rubs the cone, without them is normal. It upset the presence of the Lufts with the handle, hang out as the runner itself behind which you rotate, and the bearing itself on which the handle sits. In general, the quality is so-so, but for their money, without loops, the coil performs its work perfectly. I repeat, there are Lufts, which is very noticeable! Compare with nothing, perhaps on branded all the same))
Fast shipment, fast delivery, good coil! The bonus was a gift... Thank you store!
Corresponds, we wait for fish
Everything has come! Thank you for the gift!
Thanks really liked the coil!
Very good quality goods coil Super
Very good! With a small gift (a lure pouch for Trout perches...) Thank you
I arrive in 2 weeks and it looks very good quality Hoping to prove it
The coil is super, I'll try it on fishing soon. Special thanks for the silicone fish. Seller recommend.
It took 15 days to arrive. Good size and weight. It looks very good and firm construction. Plus it's too soft, it's the best. The coil has excellent sound with the brake.